Address
The Skincare Bar 2128 Pico Blvd. Santa Monica, Ca. 90405
Contact us
Product, appointment & press inquiries
sara@theskincarebar.com
(310) 339-6783
Order, shipping & billing inquiries
support@theskincarebar.com
(424) 229-1782
F.A.Q’s
Booking & Appointments
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For a Bar or Virtual appointment simply click on the “Book” link and follow the instructions provided, or give us a call and we’ll do it for you.
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You pay when you book. Pre-booked appointment deposits are non-refundable. Your deposit may be put towards a rescheduled appointment time.
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Contact us by phone or email at least 24 hours before your appointment to cancel or reschedule your appointment.
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Let’s get you rescheduled! However, we ask that you cancel or reschedule at least 24 hours before your appointment or you may be billed for the time you booked.
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Bar Experience: 90 minutes
Bar+Facial: 175 minutes
Virtual Experience: 45 minutes
All times are approximate, as product formulating is never a cookie-cutter process. However, if you have a preferred time limit simply tell us when you book or arrive.
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Yes. At this time we can accommodate up to two guests per session at the bar. We can formulate for you and your friend, or your friend can accompany simply to watch and have fun.
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After booking your appointment, you'll receive an email with an intake form. If the form doesn’t appear in your inbox, please check your Spam folder. If you still can’t find it, let us know and we’ll resend it. Please fill out the form as thoroughly as possible, as it will help us optimize your formulations and allow us to make the most of our time together.
On the day of your appointment it’s best to wear the least amount of skincare or makeup possible. I’m going to be examining your skin and I’m going to remove whatever skincare or makeup you’re wearing.
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Everyone’s skin is unique and the time it takes to see results will vary. Generally, it takes 6-12 weeks to see a significant difference, though you may feel improvements to your skin almost immediately and should start to see lasting improvements in as little as two weeks.
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It depends on how much of the products you’re using and how often, but generally speaking each product provides about two and a half to three months of twice daily use.
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Cocktail Essence will remain stable for up to one year. Crystal Serum will remain stable for up to two years if properly stored. If you added essential oils to your serum, they will lose potency in six months or so but the serum will still be viable for use. The Botanical Oil is best used within six months of purchase.
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Room temperature is generally fine, but not above 80 degrees F. and always out of direct light. You should take care to tighten the lid on your Crystal Serum in order to protect the contents from moisture. The Botanical Oils are our most fragile formulation and we recommend that they be stored out of direct light in a cool, dark place.
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Crystal Serum should never be refrigerated as condensation will cause the powder to activate and clump. Cocktail Essence may be stored under refrigeration and used cold. Botanicals Oils may be stored in a wine cooler if kept above 50 F., any colder and the oil may thicken or become cloudy. These changes are usually temporary and don't affect the quality of the oils. When returned to room temperature, they typically (but not always!) return to their normal liquid state without any loss of properties.
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For maximum complexion improvement we recommend investing in the complete system, however you can also purchase any single item and we will custom formulate it accordingly.
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To reorder products, just give us a call. We can either recreate your current formulas or adjust them to reflect your skin’s evolving needs.